Why are Enduring Memories™ memorials unique?
Enduring Memories™ memorials are unique because Matthews perfected a process that combines the art of casting with the use of photography to reproduce finely-detailed photo images on cast bronze memorials. Each Enduring Memories™ memorial is a one-of-a-kind, highly-detailed work of art.
What is the difference between Enduring Memories™ Montage, Designs and Portraits?
The differences between the three lines include:
Enduring Memories™ Montage memorials are the most highly personalized. Families supply favorite photographs that Matthews' designers artistically arrange so the photo images can be cast on the memorials.
Enduring Memories™ Designs offer families the ability to express their religious devotion or patriotism cost effectively without creating a custom product.
Enduring Memories™ Portraits enable families to reproduce favorite photographs in bronze. They offer the durability of cast bronze, are economically priced , can be added to all memorial designs and are i deal for crypt/niche fronts.
Are the Enduring Memories™ Montage and Design memorials available in individual and companion styles?
Yes. The Enduring Memories™ Montage and Design memorials are available in individual and companion styles.
Can the Enduring Memories™ Montage and Design memorials be ordered with and without vases?
Yes . The Enduring Memories™ Montage and Design memorials can be ordered with and without vases.
In which finishes are Enduring Memories™ memorials available?
Enduring Memories™ memorials are available in Matthews' Antique Finish.
Is there a choice of memorial sizes?
Yes. Enduring Memories™ Montage memorials are available in 11 sizes ranging from 16” x 24” to 32” x 72.” Enduring Memories™ Designs are offered in seven sizes ranging from 16” x 24” to 60” x 20.”
Is Diamond Shield® applied to Enduring Memories™ memorials?
Yes. Enduring Memories™ memorials are coated with Matthews' Diamond Shield® Protective Coating.
Is there a choice of borders and letterstyles?
Yes. Enduring Memories™ Montage memorials are available in Woodgrain and Bevel Edge borders with either Flat Face, Optima or Chancery letterstyles. Enduring Memories™ Designs are offered in the Woodgrain or Bevel Edge borders with the Flat Face or Oval Face letterstyles.
How many photos can be used on the Enduring Memories™ Montage memorials?
The number of photos used depends on the size of the memorial. For memorials measuring 16” x 24” to 28” x 16”, four photos are included in the pricing*. Memorials measuring 36” x 13” to 60” x 20” can have up to six images with the pricing.* The 32” x 72” (ledger) can have an unlimited number of photos.
*More than the maximum number of photos can be included for an additional charge.
Who is responsible for arranging the photos on the Enduring Memories™ Montage memorials?
Matthews employs a staff of graphic designers who create the designs from customer supplied photographs.
How do we ensure that the most important photos will receive prominence in the design Matthews' artists create?
Matthews' special Enduring Memories™ Montage Order Form includes information instructing customers to “rank the photographs in order of importance” with #1 being the most important such as #1 – Anniversary photo of couple,
#2 – Grandchildren, etc.
Do the photos supplied for the Enduring Memories™ Montage memorials require any special handling?
The Enduring Memories™ Montage Order Form instructs customers to write their Matthews Customer Number and photo reference name or number on the back of each photograph. Photos are to be placed between two pieces of cardboard for mailing. They should never be stapled or paper clipped to the form. Photos can be submitted via mail, email or on a CD or zip disk.
Can photos be sent in frames for added security in shipping?
No. Photos must be removed from mountings and frames before they are shipped to Matthews.
Can black and white photos be used for the Enduring Memories™ Montage memorials?
Yes. Black and white photos can be used along with color pictures.
Can photocopies be used for the Enduring Memories™ Montage memorials?
No. Photocopies cannot be used. It is important to remember that the highest quality photos will produce the highest quality cast image.
Can portions of a photo be omitted before the image is cast on the Enduring Memories™ Montage memorial?
Yes. If only a portion of the photo is to be used, that portion must be clearly specified.
Can digital photos be used?
Yes. Digital photos can be used. If your scanner software offers the option of Preview or Pre-Scan, choose this feature so unnecessary portions of the photo can be cropped. Plus, this reduces the size of the file.
If using digital images, which resolution is preferred?
Choose a resolution of 150 dpi – 300 dpi for a standard size photo (approximately 3.5” x 5”).
For digital images, which formats are accepted?
Matthews accepts EPS, PSD, JPEG and TIFF files.
Where should the photographs be sent for the Enduring Memories™ Montage memorials?
All photos should be sent along with the order form directly to your Matthews Customer Service Representative.
Are the Enduring Memories™ Portraits available in different sizes?
Yes. Enduring Memories™ Portraits are available in six sizes ranging from
3.125” x 3.94” to 5.88” x 7.88”
Can more than one person be in the Enduring Memories™ Portrait photograph?
Yes. There can be up to two subjects in the Enduring Memories™ Portrait.
Does the photograph supplied for the Enduring Memories™ Portrait need to be in vertical or horizontal orientation?
Both vertical and horizontal orientations can be used for Enduring Memories™ Portraits.